Looking for strong and sturdy cat trees?
There is nothing worse than buying a flimsy cat tree that needs replacing after a few weeks.
Fortunately, we have an incredible range of strong and robust cat trees which are made specifically for larger breeds such as the Maine Coon and Ragdoll.. Want to know more? Click HERE to find out more…
Why choose us?
There are many reasons why you should purchase your cat tree from us today.
Firstly. We are incredibly proud of our industry leading customer service as can be seen from our ‘excellent’ status through our partner Trust Pilot.
Secondly. We offer free delivery on all products so you won’t be hit with a nasty surprise at checkout through hidden delivery fees. The price you see, is the price you pay.
Thirdly. 5% of your purchase today will go straight into the pocket of a selection of local animal charities who we support through our donations.
If all this wasn’t enough..
We are so confident that you will not be able to find any of the products listed on our website cheaper anywhere else, that we guarantee to beat the price of any products sold elsewhere online!
Still struggling to decide?
If you are still struggling to decide then we have written a handy guide to buying cat furniture which will help to explain all of the different options available to you.
If you have any questions about any of the products that we sell then please use the live chat facility in the bottom right hand corner of this page and one of the team will be very happy to assist.
Cat Tree UK GUARANTEES the lowest prices available for all of our products. 95% of all orders placed arrive within three working days!
Should you receive your order outside of our five working day delivery guarantee, then get in touch with us and we will send you some complimentary toys as a gesture of good-will.
If you would prefer to place your order over the phone, then feel free to call us on 020 8638 0562 and one of the team will be very happy to process your order for you.
We provide FREE DELIVERY on all our products.
We use DPD for all of our deliveries. Once your order has been processed you will receive an email from DPD with all of your delivery options. If you are not available to accept delivery then there are several options available to you such as;
- Change the delivery date
- Leave with a neighbour
- Leave in a safe place
- Upgrade delivery to the weekend
Payments are handled by Stripe secure payments who accept all major credit and debit cards.
In 95% of cases, you cat tree will be received within 4 working days of your order being placed with us. As we use a third-party courier service to deliver our product, there can occasionally be delays outside of our control.
If this happens, and your product is delivered outside our delivery guarantee please let us know, and we will send you some complimentary toys for the inconvenience!
Shopping with us is extremely secure. Our servers are protected with SiteLock and all data is encrypted. All payments are securely handled by Stripe
You will receive an email confirming your order. If for any reason there may be a delay in processing your order or if one of our designers needs a little extra time to make your order, we will contact you via email to inform you of this!
Changing your mind
If you are not 100% satisfied with your purchase, then simply return the product to us in its original condition within 14 days from the date of purchase for a full refund. Not only will we refund the full invoice amount back onto your card. But, as a courtesy to our customers we will also refund the return costs in accordance with the standard rates of our collection partners once the product has been received.
Faulty goods
In the unlikely event that there was a problem with your order or the goods were faulty, please contact sales@catttree.uk to arrange a replacement.
Non-refundable products
We are unable to offer a refund on a small number of products, such as items which have been customised.
To arrange a return, please contact us at sales@cattree.uk and we will be very happy to assist.
We provide FREE DELIVERY on all our products.
We use DPD for all of our deliveries. Once your order has been processed you will receive an email from DPD with all of your delivery options. If you are not available to accept delivery then there are several options available to you such as;
- Change the delivery date
- Leave with a neighbour
- Leave in a safe place
- Upgrade delivery to the weekend
Payments are handled by Stripe secure payments who accept all major credit and debit cards.
In 95% of cases, you cat tree will be received within 4 working days of your order being placed with us. As we use a third-party courier service to deliver our product, there can occasionally be delays outside of our control.
If this happens, and your product is delivered outside our delivery guarantee please let us know, and we will send you some complimentary toys for the inconvenience!
Shopping with us is extremely secure. Our servers are protected with SiteLock and all data is encrypted. All payments are securely handled by Stripe
You will receive an email confirming your order. If for any reason there may be a delay in processing your order or if one of our designers needs a little extra time to make your order, we will contact you via email to inform you of this!
Changing your mind
If you are not 100% satisfied with your purchase, then simply return the product to us in its original condition within 14 days from the date of purchase for a full refund.
Faulty goods
In the unlikely event that there was a problem with your order or the goods were faulty, please contact sales@catttree.uk to arrange a replacement.
Non-refundable products
We are unable to offer a refund on a small number of products, such as items which have been customised.
To arrange a return, please contact us at sales@cattree.uk and we will be very happy to assist.
