Price Match Guarantee!

We constantly scour the internet to ensure that our prices stay competitive. If you find the same product online cheaper, then we will match the price and throw in some free catnip with your order. On top of this, 5% of our profits goes to Animal charities (read more here)

For full terms and conditions of this offer, see below.

If you wish to submit a price match then please fill out the form below and one of the team will respond within 30 minutes (during office hours)

Submit My Price Match Request
Submit My Price Match Request

T’s & C’s

  • The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
  • Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction sites, market stalls, private sales and liquidation (or any other “closing down” or insolvency) sales.
  • The competitor store or website must have the product in stock and available for immediate purchase or delivery.
  • We must also have the product in question in stock.
  • Gift vouchers are exempt.
  • Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer’s price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
  • We must be able to verify the lower price being offered by the competitor to our satisfaction.
  • The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
  • Our Price Promise applies up to 7 days after purchase. Proof of purchase will be required, without exception.
  • All Price Promise transactions are carried out at the discretion of Cat Tree UK.
  • We reserve the right to withdraw this Price Promise at any time.
PRICE MATCH!
If you find a lower price for any of our 'in-stock' products, we will match the price and send you some complimentary cat nip free of charge!
FAST / FREE DELIVERY*
98% of orders of our 'in-stock' products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with! (Products delivered via Amazon.co.uk fulfilment, delivery charges may vary.)
SECURE ONLINE SHOPPING
Online shopping with Cat Tree UK Ltd are handled securely via Stripe. Stripe has been certified to Level 1 PCI Service Provider . This is the most stringent level of certification that is available within the payments industry. We also now accept Paypal online.
5% GOES TO LOCAL ANIMAL CHARITIES
As of May 2017, we have made a commitment to donate 5% of our profits to a selection of local animal charities that seek to re-home or take care of felines who have found themselves in an unfortunate situation!
Cart Item Removed. Undo
  • No products in the cart.