Shipping And Delivery

Cat-On Products

Your order will be processed immediately by us upon receipt. When paying by credit card processing takes place immediately after receipt. Cat-on cat furniture are not held in stock because they are individually made for our customers order. We can therefore send the goods usually immediately, but will need depending on the size of the cabinet and the order between 1 to 4 working days, until the product is ready to ship.

Nobby Products

Your order will be processed immediately by us upon receipt. When paying by credit card processing takes place immediately after receipt. All Nobby products are despatched directly from Germany and orders are placed on Wednesday and arrive in bulk on a pallet the following Wednesday. Upon arrival in the UK, your order will then be shipped directly from our fulfilment centre to your address. Please allow up to 7-10 working days for your product to arrive.

RHR Quality

Your order will be processed immediately by us upon receipt. When paying by credit card processing takes place immediately after receipt.  Please allow up to 3-5 working days for your product to be delivered. 

Kerbl

Your order will be processed immediately by us upon receipt. Your order will be processed immediately by us upon receipt. When paying by credit card processing takes place immediately after receipt.  Please allow up to 3-5 working days for your product to be delivered. 

Gorpets

Your order will be processed immediately by us upon receipt. When paying by credit card processing takes place immediately after receipt.  Please allow up to 3-5 working days for your product to be delivered. 

If you have any questions or queries about delivery times, please email sales@cattree.uk and we will be happy to help!

PRICE MATCH GUARANTEE
If you find a lower price for any of our 'in-stock' products, we will match the price and send you some complimentary cat nip free of charge!
FAST DELIVERY
98% of orders of our 'in-stock' products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with! (Products delivered via Amazon.co.uk fulfilment may vary.)
SECURE ONLINE SHOPPING
Online shopping with Cat Tree UK Ltd are handled securely via Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. We also now accept Paypal online.
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