About Cat Tree UK

Cat Tree UK is the number 1 company in the UK and across many Europeans countries where we operate (Cat Tree France, Cat Tree Netherlands, Cat Tree Denmark, Cat Tree Italy, Cat Tree Spain, Cat Tree Germany etc)

We have won multiple awards for our amazing products over the last four years including best cat tree retailer and voted the best rated Cat Tree retailer on Trust Pilot four years running as well!

Cat Tree UK began life in 2016 selling a wide range of cat trees and soon found our market being directed to specialising in big XXL cat trees for large cats! This is where we have become famous and have built up a substantial audience of over 250,000 followers across all of our social media pages!

Go and find us online by searching any social media platform with the @cattreeuk tag!

Over the years we have continued to develop our website to ensure that they are very easy to use and navigate as well as always bringing in the very best products to market at the very best prices.

Our commitment is to always sell our products for the lowest price available on the market and that’s why we provide a full price match guarantee for any of our products!

Another fantastic feature about ordering from us is that spare parts will always be available for the vast majority of our products. Therefore, you will never need to have to replace the entire tree!

This has been a major concern for many customers who have purchased products previously from other retailers and not been provided with ongoing after sale support when and if an issue arises in the future.

Customer service is at the heart of what we do and that’s why we have invested so much time in providing live chat support and increased our sales and support staff to over 10 full time service agents to ensure we can deliver on our promise and commitment to being thebest in the business!

We are constantly innovating our range and listen to customers all the time to ensure that our products can meet and match your expectations and we are five steps ahead in working with our factories to bring the latest technological advancements and additional improvements to our products.

Our passion for this industry is clear and we do everything we can to ensure that we live up to the expectations of our customers at every opportunity.

So what else makes our products the best that you can find on the market today?

 

  • High Quality cat tree designs
  • Perfect for all types of cats, multiple cats & large breeds like Maine Coons
  • A range of plush colours to match your homes decor 
  • Black, grey, brown or natural sisal!

 

  • Dimensions & Weight:
    • Heavy duty cat trees with an average weight across our range of 25KG
    • Height between 100cm and 200cm. And we do offer Ceiling height cat trees as well!
    • Strongest 12, 15 or 20Ø thick sisal poles. The largest you can find!
    • Extremely strong and weighted base plate with a minimum size of 60x50cm

 

  • Large beds and sleeping areas! 
    • Many of our cat trees have very large lying places which can fit multiple cats and large breeds!
    • The cushion, 3-4cm thick, can be fastened or loosened with Velcro. This way, the pillow stays when your cat(s) are relaxing or playing.
    • Our large and turnable hammock with a diameter of 45cmØ which is suitable for sisal poles with a thickness of 12,15 or 20cmØ.
    • Our hammock Crown which is the unique combination of a hammock & a bed. Fully lined with the best plush.
    • Our hammocks are tested up to 22kg making them incredibly strong! Cats, dogs and babies all love them!

 

  • Scratching Barrels that have huge openings at the front/top. These openings have a size of 20Øcm. Again, suited for large cats!
  • Playing rope made of high quality natural sisal and 5cm thick!
  • Highest quality heavy plush, 600gr/m2
  • Multiple areas to climb, relax, sleep and play!
  • Strongest and most stable construction that allows even the biggest and heaviest cats to clamber and play on our Cat Tree UK cat trees giving humans peace of mind that they will never wobble or topple!
  • Easy to assemble in minutes after arrival, the scratching post is already set by means of the easy-to-understand construction drawing and included screw set.
  • Every part of our Cat Tree UK scratching posts can be ordered so you and your cats can enjoy our scratching posts for years!
  • Shipped to you in up to several boxes construction drawing and screws are included making them very easy to construct.
  • European designs! 

 

So how do you know you have a Cat Tree UK product?

  • All sisal poles of an cat tree uk scratching post are completely covered from the strongest sisal on the market today. We use 6mm to8mm sisal!
  • Cat Tree UK glues the sisal directly onto the scratching post so that it will not come loose or detach if one part of the rope shows sign of wear and tear.
  • All scratching parts of our Cat Tree UK scratching posts are made of the strongest ABS plastic which makes the scratching post extremely stable, sturdy and durable.
  • Our products use the highest grade 600gsm plush material which is very strong and on most occasions will not tear or fray.

And again..

All of the parts can be ordered in from our suppliers when available so you can upgrade your cat tree with fresh parts when required and the tree will look as good as new!

Cats get very comfortable with their cat tree so changing the tree can become stressful sometimes. The smell and feel of the cat tree is what makes your cat feel at home so why change that if it is not required to?

That is what makes Cat Tree UK the best and why customers love our products!

Cat Tree UK is now part of the Pet Palace UK group!

Mark Melling

Managing Director

James Mooney

Finance Director

Sonthaya

E-Commerce & UX Manager

Rick Truss

Commercial Director 

Natasha

Digital Marketing & SEO Executive

Becky Shipp

Accounts

 

Stefano

Warehouse Manager

Tony

Customer Support

Becka

Marketing and PR

 

PRICE MATCH

If you find a lower price for any of our ‘in-stock’ products, we will match the price and send you some complimentary cat nip free of charge!

FAST AND FREE DELIVERY

98% of orders of our ‘in-stock’ products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with!

SECURE ONLINE SHOPPING

Online shopping with Cat Tree UK Ltd are handled securely via Stripe. Stripe has been certified to Level 1 PCI Service Provider . This is the most stringent level of certification that is available within the payments industry.

INTEREST FREE MONTHLY PAYMENTS

98% of orders of our ‘in-stock’ products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with!