Update as of 6th July 2020
We are aware of congestion in the delivery networks with DPD, XDP, GLS and DHL. Unfortunately, this is resulting in extended delivery times of 2 working days above our normal 3-5 working day guarantee.
We apologies for any inconvenience this may cause and thanks again for your patience.
Thanks to this feature, you can indicate the place of delivery of your parcel up to half an hour before the actual delivery. This way, you don’t need to sign the scanner of the driver and still have your orders delivered! Make use of the myDPD portal, the myDPD app to give deposit permission.
You avoid close contact thanks to this delivery option. A deposit permission doesn’t require any signature. As such you don’t need to be in close contact with the driver or his scanner. The driver simply drops off the parcel in the location you mentioned and leaves.
We will notify you on the morning of the delivery with a one hour delivery time-slot so you can prepare to receive your parcel.
If you have any further questions then please use the live chat box on our website and speak to our support staff!