Contact Us

All our payments are handled by Stripe secure payments who accept all major credit and debit cards.

Delivery times vary depending on which items have been ordered. Most orders will arrive within 3-4 working days after ordering. However, many of our items are handmade to order or shipped directly from our suppliers so can take longer to arrive than stock items. For these items please allow up to 2 weeks for them to arrive. We do state in the product description of these items how long delivery is likely to take. For more detailed information, please visit Shipping Information

Shopping with us is extremely secure. Our servers are protected with SiteLock and all data is encrypted. All payments are securely handled by Stripe

You will receive an email confirming your order. If for any reason there may be a delay in processing your order or if one of our designers needs a little extra time to make your order, we will contact you via email to inform you of this!

General Enquiries – sales@cattree.uk

Account Enquiries – accounts@cattree.uk

Contact Number – Request a call back using the live chat!

Address – UK Mailing Address. Highcliffe, 32 Albermarle Road, Kent, BR3 5HJ

Central Europe Office. Cat Tree Group Ltd, Friedrichstr. 123, 10117, Berlin

Twitter – @cattreeuk

Facebook – /cattreeuk

Instagram – /cattreeuk

Pinterest – /cattreeuk