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Welcome to CatTree.uk – The UK’s leading online;  Cat tree, Cat Scratch Post, Cat Bedding and Cat Toy retailer  #meow

We hope you are enjoying browsing the website and viewing all of our puuurfect products…

Here at Cat Tree UK, we like to keep things simple. Our main focus is to provide all of our customers with a happy and efficient experience from beginning to end.

Our online store is continually updating our range of products to ensure that you and your feline friend receives only the best and latest products available on the market, at the very best price…

We operate a 24 hour Live Chat Support, so feel free to have a chat if you require any additional information about any of our products.

If you cannot find a product on CatTree.uk then please speak with us! We will be happy to source it for you from one of our suppliers and send you the link immediately..

FAQ’s

What Are Your Delivery Charges?

Free delivery on all products!

What Payment Methods Do You Accept?

All our payments are handled by Stripe secure payments who accept all major credit and debit cards.

How Long Does Delivery Take?

Delivery times vary depending on which items have been ordered. Most orders will arrive within 3-4 working days after ordering. However, many of our items are handmade to order or shipped directly from our suppliers so can take longer to arrive than stock items. For these items please allow up to 2 weeks for them to arrive. We do state in the product description of these items how long delivery is likely to take. For more detailed information, please visit Shipping Information

How Secure Is Shopping At Cat Tree Uk?

Shopping with us is extremely secure. Our servers are protected with SiteLock and all data is encrypted. All payments are securely handled by Stripe

What Happens After Ordering?

You will receive an email confirming your order. If for any reason there may be a delay in processing your order or if one of our designers needs a little extra time to make your order, we will contact you via email to inform you of this!

How Can I Contact You?

General Enquiries – sales@cattree.uk

Account Enquiries – accounts@cattree.uk

Contact Number – 020 8638 0562 (24 Hours)

Address – 12 Hazlebury Road, Chelsea, London, SW6 2NB

Twitter – @cattreeuk

Facebook – /cattreeuk

Instagram – /cattreeuk

Pinterest – /cattreeuk

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PRICE MATCH

If you find a lower price for any of our ‘in-stock’ products, we will match the price and send you some complimentary cat nip free of charge!

FAST AND FREE DELIVERY

98% of orders of our ‘in-stock’ products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with!

SECURE ONLINE SHOPPING

Online shopping with Cat Tree UK Ltd are handled securely via Stripe. Stripe has been certified to Level 1 PCI Service Provider . This is the most stringent level of certification that is available within the payments industry.

INTEREST FREE MONTHLY PAYMENTS

98% of orders of our ‘in-stock’ products are delivered within 3-5 working days of your order being placed with us. If your product does not arrive within this time period, we will send you some complimentary toys for you feline friend to play with!

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